Last updated: June 21, 2026
These Terms of Service (“Terms”) form a binding contract between you and Kommandr OS(“we”, “us”, “our”). By creating an account, clicking “I agree”, installing our browser extension, buying from a storefront powered by Kommandr OS, or otherwise using the platform and any related apps, extensions, storefronts, or APIs (the “Service”), you accept these Terms and our Privacy Policy.
You represent that you are at least 18, have the legal capacity to enter into this contract, are not barred from using the Service under applicable law, and (if entering on behalf of a business) are authorized to bind that business.
Kommandr OS is a reseller operating system. It provides software that helps independent sellers (“Sellers”) run their resale business, including: cross-posting their own listings to marketplaces such as Facebook Marketplace and OfferUp (and through our browser extension and cloud worker); scanning marketplaces for deals that match the Seller’s own filters; a hosted online storefront with checkout powered by Stripe Connect; a native CRM and buyer-messaging inbox; and an AI assistant (“Fletcher”) that helps draft listings and messages and surface next actions.
Kommandr OS does not buy, sell, or hold title to your inventory and is not itself a marketplace, broker, or escrow agent. For any sale through a Kommandr OS storefront, the Seller is the merchant of record and is solely responsible for the item, its description, pricing, fulfillment, pickup/shipping, taxes, and any returns.
You are responsible for safeguarding your credentials and for all activity under your account. Notify us immediately at marketing@teigenjheckel.com of any unauthorized access. We may, but are not obligated to, assist with recovery.
You retain ownership of the listings, photos, messages, templates, and other content you upload (“Your Content”). You grant us a worldwide, non-exclusive, royalty-free license to host, copy, transmit, display, and process Your Content solely to operate, secure, and improve the Service for you. You represent that you own or have all rights necessary to upload Your Content and that it does not infringe any third-party right.
You agree NOT to use the Service to:
We may remove content or suspend or terminate your account immediately, without refund, if we reasonably believe you have violated this Section.
This Section is critical. Read it carefully.
The Service connects to third-party marketplaces, messaging providers, and payment and infrastructure services (collectively, “Third-Party Platforms”), including but not limited to Facebook Marketplace, OfferUp, Stripe, Supabase, and SMS/email providers. Each Third-Party Platform has its own terms of service, community standards, automation policies, and acceptable-use rules.
Your subscription and any usage-based fees are billed via Stripe on the cycle disclosed at checkout. Subscription fees are non-refundable except where required by law or expressly stated. You authorize us to charge your payment method for recurring fees and applicable taxes. Failure to pay may result in suspension.
Storefront sales are processed via Stripe Connect; buyer payments settle to the Seller’s own connected Stripe account. Kommandr OS may retain a small platform fee per transaction as disclosed in-app. By paying through a storefront, the buyer also agrees to Stripe’s terms. Kommandr OS does not store full card numbers. Returns and refunds for storefront purchases are governed by our Returns & Refunds Policy and the individual Seller’s policy.
If you opt in to text messages, you consent to receive order and/or marketing texts; message and data rates may apply and frequency varies. Reply STOP to opt out or HELP for help. Opting out of texts does not stop transactional email needed to operate the Service or complete an order. See our Privacy Policy.
The Service uses artificial intelligence (Fletcher) to draft listings and messages, classify items, and suggest replies. AI output may be inaccurate, misleading, biased, or inappropriate. You are responsible for reviewing AI output before it is sent to a buyer or third party or published to a marketplace. We make no guarantee that AI output complies with any law or platform policy.
You agree to defend, indemnify, and hold harmless Kommandr OS, its affiliates, officers, employees, and agents from and against any and all claims, demands, losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense.
The Service is provided “AS IS” and “AS AVAILABLE” without warranties of any kind, whether express, implied, statutory, or otherwise. To the fullest extent permitted by law, we disclaim all implied warranties including merchantability, fitness for a particular purpose, title, non-infringement, and any warranty arising from course of dealing or usage of trade.
We do not warrant that:
To the maximum extent permitted by law, in no event will Kommandr OS, its affiliates, officers, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to lost profits, lost revenue, lost data, loss of goodwill, business interruption, account suspension by any Third-Party Platform, or substitute-service costs, however caused and under any theory of liability, even if advised of the possibility of such damages.
Our aggregate liability arising out of or relating to these Terms or the Service will not exceed the greater of (a) the amount you paid us in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).
Some jurisdictions do not allow exclusion of certain warranties or limitation of certain damages; in those jurisdictions our liability is limited to the smallest extent permitted by law.
You may terminate your account any time from your dashboard settings. We may suspend or terminate your access at any time for any reason, including suspected violation of these Terms, non-payment, or extended inactivity. Upon termination, your right to use the Service ends immediately. Sections 4–6 and 9–15 survive termination.
PLEASE READ — THIS AFFECTS YOUR LEGAL RIGHTS.
Except for claims for injunctive relief or for amounts under the small-claims-court limit in your jurisdiction, any dispute, controversy, or claim arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer or Commercial Arbitration Rules (whichever applies) in Arizona, before a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.
You and Kommandr OS each waive any right to a jury trial and any right to participate in a class action, collective action, or representative proceeding. The arbitrator may not consolidate claims of more than one party. If this class-action waiver is found unenforceable, the entire arbitration provision is void and disputes will proceed in court — but the jury-trial waiver remains.
You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing marketing@teigenjheckel.com with the subject “Arbitration Opt-Out” and including your account email.
These Terms are governed by the laws of the State of Arizona, USA, without regard to its conflict-of-laws rules. Subject to Section 14, exclusive venue for any permitted court action lies in the state and federal courts located in Maricopa County, Arizona, and the parties consent to personal jurisdiction there.
We are not liable for delays or failures caused by events beyond our reasonable control, including but not limited to acts of God, war, terrorism, pandemic, government action, internet or utility outages, third-party platform outages, cyberattacks, or labor disruptions.
If you believe content on the Service infringes your copyright, send a notice to marketing@teigenjheckel.com including (a) your signature, (b) identification of the copyrighted work, (c) the location of the alleged infringement, (d) your contact information, (e) a statement of good-faith belief, and (f) a statement under penalty of perjury that the information is accurate and you are authorized to act. We will respond as required by 17 U.S.C. § 512.
We may modify these Terms at any time by posting the updated version with a new “Last updated” date. Material changes take effect 14 days after notice, which we will deliver via email or in-app banner. Your continued use after the effective date constitutes acceptance. If you do not agree, stop using the Service and terminate your account.
Questions or notices: marketing@teigenjheckel.com. For order issues on a specific storefront, contact that Seller.
This is plain-language, product-accurate copy provided for convenience and is not legal advice. Have it reviewed by counsel for your jurisdiction before relying on it.